Return Policy

We want you to love your purchase from DesignerLash. If you're not entirely satisfied, we're here to help.

Returns

You have 14 calendar days from the date you received your order to initiate a return. To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging.

How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact our customer support team using the chat button (On the bottom right of the screen) to notify us of your return request.

  2. Pack the item securely in its original packaging, ensuring it is adequately protected during transit.

  3. Ship the item to the address provided by our customer support team.